Call Center Sales Representative
Full Time • Hybrid - US
Are you a proven seller who excels at recognizing sales opportunities and turning them into successful outcomes? Do you thrive in a collaborative environment where customer experience is paramount?
Join our team at Good Feet Midwest, an expanding franchisee of The Good Feet Store, America's #1 Arch Support Store. With 26 locations across the Midwest and South, we're poised for remarkable growth, planning to double our stores in the next 3-5 years.
Our mission is to enhance our community's well-being by relieving foot, knee, and back pain through premium Good Feet Arch Supports.
Your Role:
In this pivotal role, you will be instrumental in creating exceptional customer experiences and initiating our sales process. Beyond understanding and empathizing with customers, you will actively identify sales opportunities and skillfully guide customers toward effective solutions. Your ability to pivot conversations into meaningful sales will be crucial in ensuring every customer receives the support they need.
Who you are:
Join our team at Good Feet Midwest, an expanding franchisee of The Good Feet Store, America's #1 Arch Support Store. With 26 locations across the Midwest and South, we're poised for remarkable growth, planning to double our stores in the next 3-5 years.
Our mission is to enhance our community's well-being by relieving foot, knee, and back pain through premium Good Feet Arch Supports.
Your Role:
In this pivotal role, you will be instrumental in creating exceptional customer experiences and initiating our sales process. Beyond understanding and empathizing with customers, you will actively identify sales opportunities and skillfully guide customers toward effective solutions. Your ability to pivot conversations into meaningful sales will be crucial in ensuring every customer receives the support they need.
Who you are:
- Skilled at making connections and turning prospects into customers
- Empathetic and enjoy having a positive impact on their customer's lives
- Effective call control skills for guiding conversations to successful in-store appointments and sales
Key Responsibilities
- Utilize our proven sales techniques to enhance the customer's experience and get them excited about the relief we offer
- Take inbound warm/hot leads and convert them into sales appointments for our in-store Sales Consultants
- Respond to all internet inquiries and live chats by outbound calls, emails, and texts in a timely manner
- Identify, source, and route repeat customers and non-sales activities to internal teams as necessary
- Manage your own sales pipeline through follow-up reminders, and appointment logs
Perks and Benefits
- Competitive hourly wage of $15, plus uncapped commissions (Average Pay: $50,000-75,000 Annually, based on an hourly rate plus commission)
- 1-2 weeks of fully paid training
- Medical, vision, and dental coverage after 90 days
- 401k savings plan with company match
- Life insurance and short-term disability
- Paid Time Off (PTO)
- Exclusive Member Deals
- Financial Wellness Program
- Pet Insurance
- Casual Fridays for onsite employees in a relaxed work environment
- Onsite amenities, including a gym, yoga studio, cafe, and lounge area
Experience & Minimum Qualifications
- 1-3 years B2C sales call experience
- Proven inside sales or appointment scheduling history and high conversion rate
- Effective communication skills (email and phone)
- Proficiency in Microsoft Office
- Record of accomplishment of meeting or exceeding performance goals
- Flexible with evening and weekend hours
This is an onsite role in Milwaukee, WI with the opportunity to potentially be hybrid.
Learn More About Us:
Check out our short video about what we do: Looking to work for Good Feet?
Learn More About Us:
Check out our short video about what we do: Looking to work for Good Feet?
Flexible work from home options available.
Compensación: $55,000.00 - $75,000.00 per year
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
The Good Feet Store is always searching for energetic, passionate, customer service and sales driven people to join our fast-growing organization. If you would like to join our team and help others live without pain and discomfort, look through our open positions by using the filters and "find jobs" button above.
Employees at a franchise location are employed by the Franchisee and are not employees of Good Feet Worldwide (the Franchisor). Good Feet Worldwide neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
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Competitive compensation
Paid comprehensive product sales training
Flexible schedule
Advancement opportunities
Professional and fun work environment